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JustCall is a cloud-based phone and text solution for businesses to make & receive phone calls and send SMS from computer, web browser or desktop.

Connecting JustCall with propipelines.com opens more streamlined communication channels with your sales leads within propipelines.com.

If you don't have a JustCall account yet, sign up for a free trial here. If you use JustCall already but don't have a propipelines.com account, start your free trial today.

⚠️ This integration is only available for the Expert and Dream Team editions.
⚠️ This integration only works with leads, not prospects.

Getting Started

  • Connect your propipelines.com and JustCall accounts
  • Call and Text Message Your Leads From propipelines.com
  • Receive Calls Directly on propipelines.com

  • Connect Your propipelines.com and JustCall Accounts


    1. Retrieve your API Key: Sign in to your propipelines.com account, go to your Admin Panel > Integrations > Built-in Tools > Webhooks and API > API Keys tab >create a new key, and copy it.

    1. Log in to your JustCall account.

    2. Head over to the Integrations section and look for propipelines.com. Click the “+Integrate” button next to propipelines.com listing.

    3. A pop-up will appear, where you have to enter your propipelines.com domain name, API key, and Email.

    4. Install JustCall's Chrome Extension to have a click-to-call and text icon next directly on the lead card. This will help you make calls and send text messages easily.



      Call and Text Message Your Leads From propipelines.com


    ⚠️ Attention: Numbers should be in e.164 format which means they shouldn't contain any special characters. E.g.: +18304200005.

  • Make sure the phone number is plugged in the right default field of the lead you wish to call or text message.

  • When you create a Phone or Mobile default field, select "Phone" or "Mobile" as the Field type in the Admin Panel > Default fields.

  • You're now ready to make your first call and text! Click on the phone/text icon to contact your leads directly with the dialer extension


  • Receive Calls Directly on propipelines.com


    Receive inbound calls from a known number

  • If there is a match(es) in your leads for the phone number of the incoming call, JustCall will attach the call details to the lead.

    If you download the JustCall softphone/dialer, you will be able to see and click on the contact badge visible on the dialer when receiving an incoming call to open up the lead card in Pro Pipe Lines

    Receive inbound calls from an unknown number

  • If there are no matches in your leads for the phone number of the incoming call, JustCall will not create a new lead in your pipeline. If you wish to automatically have a new lead created for every unknown call received, please contact JustCall's support team directly through the in-app chat or email at help@justcall.io


  • Watch how to connect Pro Pipe Lines to JustCall and start calling leads